Digital Gift Card FAQ

Digital Gift Card FAQ

Here are the frequently asked questions about Real Fish and Chips Digital Gift Cards

How do I buy a Real Fish and Chips Digital Gift Card?

Step 1: Visit the Real Fish and Chips Digital Gift Cards page on our website. Select the amount you want from the list.

Step 2: Select the store you want to gift card to be used at. Gift cards are only available per store and not multiple stores.

Step 3: Select the value of the voucher from the options available.

Step 4: Enter your details (your name, phone number and email address).

Step 5: Enter the recipients details (their name, phone number and email address).

Step 6: Click ‘Pay’ to proceed. You will then be taken to the payment screen. Select your payment method – either Visa or Mastercard credit or debit card, or Masterpass. Enter your payment details as requested.

Step 7: Click ‘confirm’ to pay (or ‘cancel’ the transaction).

Step 8: The Real Fish and Chips Digital Gift Card will be sent to the recipient via SMS or email.

Can I send a Real Fish and Chips Digital Gift Card if the recipient does not own a smartphone?

Yes, Real Fish and Chips Digital Gift Cards are SMSs. Any cell phone that can receive an SMS can receive a Real Fish and Chips Digital Gift Card.

I want to buy five Real Fish and Chips Digital Gift Cards for five different people. Can I do this in one go?

Unfortunately not. You will need to enter each person’s details separately and do five separate transactions.

Can I get values other than what is displayed on the page?

No, you are only able to buy digital gift cards in increments of R?, R?,R?,R?.

Why do you need my email address when I am buying a Real Fish and Chips Digital Gift Card?

We send you a confirmation email with the details of your transaction once the transaction is successful. None of your details are saved without your consent.

How secure is the payment option?

We use a secure website with security software in place. None of your details are saved without your consent.

Which cards do you NOT accept for payment?

We currently accept Masterpass and Visa or Mastercard credit or debit card payments only.

You can buy KFC Digital Gift Cards in bulk of more than 10 by e-mailing info@realfishandchips.co.za for assistance.

What is the expiry date?

Real Fish and Chips Digital Gift Cards are valid for three years from date of purchase.

Can I get refund?

Unfortunately not. Gift cards need to be used in at the selected store. Please note that no cash will be given as change. You will need to buy for the value of the voucher. If the voucher is less than the total bill in store the recipient will need to add the balance in rand value.